Parent Information Hub
Welcome to the family! We know that the administrative side of childcare can feel overwhelming. This page is designed to be your one-stop shop for everything you need to know about fees, subsidies, and starting your journey with us.
1. Child Care Subsidy (CCS) & The 2026 “Three Day Guarantee”
As of January 5, 2026, the Australian Government has made it easier for families to access quality care through the Three Day Guarantee.
What is the Three Day Guarantee?
Every CCS-eligible family is now guaranteed at least 72 hours of subsidised care per fortnight (equivalent to 3 days per week), regardless of how much you work, study, or volunteer.
| Activity Level (per fortnight) | Subsidised Hours (per fortnight) |
| 0 to 48 hours of activity | 72 hours (The 3-Day Guarantee) |
| More than 48 hours of activity | 100 hours |
| Aboriginal & Torres Strait Islander children | 100 hours (regardless of activity) |
2025-2026 Subsidy Rates
The amount the government covers depends on your family income:
- Income up to $85,279: You receive the maximum 90% subsidy.
- Income $85,279 to $535,279: Your subsidy percentage reduces by 1% for every $5,000 of income.
- Income $535,279+: No subsidy is applicable.
Note: If you have more than one child aged 5 or under in care, you may be eligible for a Higher CCS Rate(up to 95%) for your second and younger children.
2. CCS Calculator
Use the link below to see how the 2026 changes affect your weekly fees.
Official Services Australia Estimator
3. Immunisation: “No Jab, No Play”
To keep our community safe and remain eligible for the CCS, your child must meet the National Immunisation Program requirements.
- Evidence Required: We require an Immunisation History Statement from the Australian Immunisation Register (AIR) during enrolment.
- Up-to-Date Records: If your child falls behind the schedule, you have a 63-day grace period to update their vaccinations before your CCS is automatically cancelled by the government.
- Exemptions: Only medical exemptions recorded on the AIR are accepted (conscientious objection is not a valid exemption for CCS).
4. Fee Payments & Accounts
We use a streamlined, automated system to ensure you can focus on your child, not your paperwork.
- Billing Cycle: Fees are charged every Monday for the week in advance.
- Statements: A detailed statement showing your “gap fee” (Total Fee minus CCS) is emailed every Monday morning.
- Payment Methods: * Direct Deposit: (Our preferred method)
- Direct Debit: Set up automated payments via our secure provider.
- Late Fees: To ensure we can maintain our high educator-to-child ratios, please ensure payments are settled by Wednesday of each week.
5. Essential Links & Downloads
Quickly access the forms and portals you need:
- MyGov / Centrelink Login (To claim CCS)
Need a Hand?
Navigating Centrelink can be tricky. If you have questions about your specific CCS percentage or the “Three Day Guarantee” impact, please reach out to our Centre using the form below. We are here to help!