Parent Information Hub
Welcome to the family! We know the administrative side of childcare can feel overwhelming. This page is your one-stop shop for everything you need — fees, subsidies, and starting your journey with us.
Child Care Subsidy (CCS) & The 2026 "Three Day Guarantee"
As of January 5, 2026, the Australian Government has made it easier for families to access quality care through the Three Day Guarantee.
Every CCS-eligible family is now guaranteed at least 72 hours of subsidised care per fortnight (equivalent to 3 days per week), regardless of how much you work, study, or volunteer.
2025–2026 Subsidy Rates
The amount the government covers depends on your family income:
| Family Income | Subsidy Rate |
|---|---|
| Up to $85,279 | Maximum 90% subsidy |
| $85,279 – $535,279 | Reduces by 1% for every $5,000 of income |
| $535,279 and above | No subsidy applicable |
If you have more than one child aged 5 or under in care, you may be eligible for a Higher CCS Rate (up to 95%) for your second and younger children.
CCS Calculator
Use the official Services Australia estimator to see exactly how the 2026 changes affect your weekly fees — before you even pick up the phone.
Open Official CCS EstimatorImmunisation: "No Jab, No Play"
To keep our community safe and remain eligible for the CCS, your child must meet the National Immunisation Program requirements.
We require an Immunisation History Statement from the Australian Immunisation Register (AIR) during enrolment.
If your child falls behind schedule, you have a 63-day grace period to update vaccinations before CCS is automatically cancelled.
Only medical exemptions recorded on the AIR are accepted. Conscientious objection is not a valid exemption for CCS.
Fee Payments & Accounts
We use a streamlined, automated system so you can focus on your child — not your paperwork.
Fees are charged every Monday for the week in advance.
A detailed statement showing your gap fee (Total Fee minus CCS) is emailed every Monday morning.
Direct Deposit (our preferred method) or Direct Debit — set up automated payments via our secure provider.
To maintain our high educator-to-child ratios, please ensure payments are settled by Wednesday of each week.
Essential Links & Downloads
Quickly access the forms and portals you need. Navigating Centrelink can be tricky — if you have questions about your CCS percentage or the Three Day Guarantee, reach out to us directly.
Need a Hand?
Navigating Centrelink can be tricky. If you have questions about your CCS or the Three Day Guarantee, send us a message and we'll help you out.